On Bybit, you need to interact with the support center and even have time to trade. In such a situation, I am concerned about the correspondence on Saturdays, Sundays and holidays. Can I trade on my days off? And is the support center available?
Availability of weekends and holidays
Whether or not we can handle weekends and holidays basically depends on the item, so we will introduce them one by one.
Virtual currency trading
Virtual currency is basically different from stocks and exchanges. You can trade 24 hours a day, 365 days a year unless there is a server error or maintenance. This means that you can also log in to your Bybit account all year round.
You can get support via email or live chat at our support center. We are available 24 hours a day, 365 days a year, so feel free to contact us anytime. However, in the case of live chat, there is no guarantee that staff who can speak your language will appear at the time of your inquiry. Bybit also works on a shift basis, so depending on the time of day, translation software will be used to respond.
Depositing and withdrawing funds
Bybit accepts virtual currency deposits, credit card deposits, and even bank transfers, but even if it’s a weekend or a holiday, they basically respond immediately. However, in the case of bank transfer, we cannot respond immediately. Banks are generally closed on weekends and holidays. It will be handled from the next business day, so you need to wait until after that.
To use Bybit, you must first register an account. However, it is also available 24/7. With Bybit, you can deposit and trade without verifying your identity, so you can start trading immediately after registering an account. Since it can be registered in about 1 to 2 minutes, you can open an account immediately. In addition, our staff is available 365 days a year for authentication work such as identity verification, so we can check it at any time.
Difference from FX company
There is a big difference between the virtual currency exchange and the Forex company in terms of handling on weekends and holidays. Even if you can trade on weekends and holidays at Forex companies, the employees of the company are often on holidays. However, in the case of virtual currency exchanges, they often respond 24 hours a day, 365 days a year, so it can be said that it is very convenient from the user’s point of view. There is also the advantage that trading virtual currency can be done at any time of the year.